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IT Inside Sales Representative
Location: Vienna, VA
Type: Full-time Permanent
MicroTech is a Service-Disabled, Veteran-Owned 8(a) Small Business that delivers excellent service to Global 2000 companies, clients in the U.S. Federal Government, and state and local government agencies. MicroTech employs talented and committed professionals in the following areas of focus: Information Technology (IT) Services, Business Process Improvement (BPI), Strategic Consulting, Application Services, Technology Solutions, and Managed Services.
Specific Responsibilities include:
- Handle incoming calls and be the first point of contact with dealers and customers
- Develop and maintain strong relationships with current and potential customers
- Answer incoming product and customer service inquiries
- Process orders for aftermarket purchase orders
- Devise techniques for introducing end to end IT solutions to Federal agencies
- Create small proposals and detailed quotes reflecting technical specifications and pricing
- Serve as a liaison between the key manufacturers
- Ensure that government clients are satisfied with the IT solution provided after contract is completed
- Attend IT conferences and represent the organization to potential clients and/or partners
- Manage revenue reports
- Expedite orders
- Process charts subscriptions
- Manage dealer applications and website dealer locator
- Fulfill marketing material requests senior managers
- Manage customer inquiries regarding equipment orders
- Manage dealer qualifications/ follow-up on qualifications not met
- Manage dealer accounts credit issues, active/inactive status)
- Manage Point of Purchase Displays
Qualifications:
- Bachelors Degree or equivalent work experience
- Entry level, or 1 – 2+ years experience in Inside Sales is desired
- Familiarity with QuickBooks for invoice creation would be a plus
Click here to apply
MicroTech is an equal opportunity employer without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.
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