Sr. Systems Expert Engineer
Location: Durham, NC
Type: Full-time Permanent

MicroTech is a service-disabled, veteran-owned 8(a) small business that delivers excellent service to Global 2000 companies, clients in the U.S. Federal Government, and state and local government agencies. MicroTech employs talented and committed professionals in the following areas of focus: Information Technology (IT) Services, Business Process Improvement (BPI), Strategic Consulting, Application Services, Technology Solutions, and Managed Services.

Job Description

• Network Requirements Analysis
• Meet and work with user groups to determine network requirements
• Analyze and negotiate resolution to conflicting requirements
• Identify impact of requirements
• Document requirements
• Evaluate and report on site physical characteristics
• Develop and report on potential solutions
• In support of  LAN/WAN infrastructure, participate in planning and evaluation of solutions by creating design documents in Visio, researching and documenting requirements and solutions
• Lead effort in the physical and logical network planning, design, and implementation of offices including large sites and relocations
• Interact with user representatives from all affected components
• Perform requirements analysis
• Identify and resolve conflicting requirements
• Document network design for each facility
• Evaluate existing and proposed cable system requirements
• Coordinate delivery, service, and installation of Ethernet switches in large sites, tracking with status reports detailing issues
• Troubleshoot Cisco routers and switches and resolve CAPRS problem tickets using standard tools and processes. Research using tools including CiscoWorks, telnet, and other trace tools
• Track inventory, projects, network sites, and network elements with assistance using in-house database or tool
• Produce scripts for changes, configuration verification and other purposes
• Design, code, and test scripts written in Perl, Ruby and/or Expect to collect data, monitor network conditions or effect change to network elements
• Prepare reports based on collected data and change events

Job Requirements

• Bachelors Degree in Computer Science, Information Systems or equivalent work experience in the related field is desired
• 5 years experience VoIP Solutions and Installs, Cisco Routers and Switches, WAN design, CiscoWorks, Perl/Ruby/Expect scripting

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MicroTech is an equal opportunity employer without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.